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Privacy Notice

Last updated on February 15, 2018

HomeInfo UK Limited are committed to protecting your privacy and this Privacy Notice sets out how we use and protect any information that you provide when you use this website. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

HomeInfo UK Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should revisit this page in the future to ensure that you are happy with any changes. This policy is effective from 13/02/2013.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers

We will never collect sensitive information about you without your explicit consent and the information we hold will be accurate and up to date. You can check the information that we hold about you by sending us a message. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

What we do with the information we gather

We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process your orders
  • Internal record keeping
  • To provide you with the best possible service and to improve our products and services, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. We will not e-mail you unless you have given us your consent and will give you the opportunity to refuse any marketing email from us or one of our associated companies


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


On May 26th 2011 a new EU originated law came into effect that requires website owners to make significant changes to their sites and may fundamentally change the whole web browsing and shopping experience for everybody.

This Cookie Law is amended privacy legislation that requires websites to obtain informed consent from visitors before they can store or retrieve any information on a computer or any other web connected device.

What are Cookies

Cookies are text files that websites place on visitors’ computers to store a range of information, usually specific to that visitor – or the device (browser or mobile phone) they are using to view the site.

Cookies provide a kind of memory for web pages.

Cookies allow you to login on one page, then move around to other pages and stay logged in. They allow you to set preferences for the display of a page, and for these to be remembered the next time you return to it.

Cookies can also watch the pages you visit between sites, which allows advertisers to build up a picture of your interests. The when you land on a site that shows one of their adverts – they can tailor it to those interests. This is known as ‘behavioural advertising’.

Almost all websites use cookies in some way or another, and every page you visit in those sites writes cookies to your computer and receives them back from it.

Cookies used on this website

We use cookies to:

  • Provide products and services that you request
  • Give you a better online experience and track website performance
  • Help make our website more relevant to you

The cookie settings on this website are set to ‘allow all cookies‘ to give you the very best experience. If you continue without changing these settings, you consent to this. However if you want to, you can change your computer settings now or at any time to not allow cookies.

Contact us

If you have any questions or comments about our Privacy Notice, please send us an email or call 01656 762 289

Download our Privacy Notice here